Working at Voclarion
VOIP SUPPORT ENGINEER
As a VoIP Support Engineer, you’ll be the hero for our customers, resolving technical issues related to UC solutions, VoIP, mobile telephony, and Microsoft Teams. You’ll provide excellent customer service, actively listen to their needs, and collaborate to find the best solutions.
About Voclarion
Voclarion is a growing company passionate about simplifying Unified Communications (UC) for businesses, municipalities, and healthcare institutions in the Netherlands. We offer user-friendly telephony and hybrid working solutions, ensuring our clients can collaborate seamlessly.
WHAT YOU’LL DO
- Manage customer environments on our cloud-based VoIP platform.
- Collaborate with colleagues in the support team.
- Proactively troubleshoot and resolve customer issues.
WHO YOU ARE
- Hold an MBO-4 ICT diploma (or equivalent).
- Possess excellent communication and customer-focus skills.
- Be enthusiastic, a team player, and eager to learn.
- Have ICT or telecom experience (knowledge of VoIP and mobile telephony a plus).
BENEFITS
- Competitive gross monthly salary based on experience.
- Pleasant, engaged, and informal work environment.
- Dynamic and entrepreneurial work atmosphere.
- Laptop, headset, mouse, and keyboard provided.
- Full-time position (32-40 hours per week).
- Travel expense reimbursement.
- 25 vacation days.
- 7-month contract with the possibility of becoming permanent.
- 1-month probation period.
- Open to discussing your needs and preferences.
Interested?
Apply now! We value efficiency, so our application process is streamlined. After applying, you’ll receive a confirmation email.
An assessment might be part of the selection process.
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